Frequently asked questions
IPTV (Internet Protocol Television) delivers TV programmes over your internet connection rather than an aerial or satellite dish. All you need is a compatible device and an app to watch live or on demand.
The subscription works on Samsung and LG Smart TVs, Android TV and Android boxes, Amazon Fire TV Stick, Apple TV, iPhone, Android smartphones and Windows or Mac computers. Our setup guides explain the steps for each device.
Allow about 10 Mbps of stable speed for HD and 25 Mbps for 4K. A wired connection (Ethernet) or 5 GHz Wi-Fi close to your router reduces interruptions.
The 3, 6, 12 and 24-month plans let you watch on 1 screen at a time. To watch on 2 screens at the same time, choose the 12-month 2-screen plan.
You place your order on the website without paying online. You then receive a secure payment link by email (PayPal, credit card, Apple Pay or Google Pay). Once your payment is received, your login details are sent to you by email.
No: each plan is paid once for its length (3, 6, 12 or 24 months) and does not renew automatically.
Try Vepix TV free for 24 hours, or choose your plan straight away, from €20 for 3 months.